Terms of Service

1. Acceptance of Terms

Welcome to Tripp Ninjaa ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website located at tripp-ninjaa.com and our design services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Description of Services

Tripp Ninjaa provides professional design services specifically for legal professionals in the United Kingdom, including:

• Business card design
• Landing page design
• Brand consultation services
• Related design and branding services

3. User Eligibility

Our services are intended for legal professionals, law firms, and related businesses operating in the United Kingdom. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into these Terms
• You are a legal professional or represent a legal organization
• All information you provide is accurate and truthful

4. Service Agreement and Project Terms

4.1 Project Engagement

Each design project will be subject to a separate written agreement that will specify:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Revision policy
• Final file delivery specifications

4.2 Client Responsibilities

As a client, you agree to:

• Provide timely feedback and approvals
• Supply necessary content, images, and materials
• Ensure all provided content is legally compliant
• Make payments according to agreed terms
• Communicate changes or concerns promptly

5. Intellectual Property Rights

5.1 Client Content

You retain ownership of all content, materials, and information you provide to us. By engaging our services, you grant us a license to use such materials solely for the purpose of providing our services.

5.2 Design Work

Upon full payment for completed work, you will receive rights to use the final approved designs for your business purposes. However:

• We retain the right to display completed work in our portfolio
• We retain ownership of all preliminary concepts and unused designs
• You may not resell or redistribute the design work to third parties
• Any modifications to the final work must be approved by us

6. Payment Terms

6.1 Pricing

All pricing will be agreed upon in writing before work commences. Prices are subject to change with prior notice.

6.2 Payment Schedule

Unless otherwise agreed:

• A deposit of 50% is required to begin work
• Final payment is due upon project completion
• Invoices are payable within 14 days of receipt
• Late payments may incur additional charges

6.3 Refund Policy

Refunds are considered on a case-by-case basis. Generally:

• Deposits are non-refundable once work has commenced
• Completed work is non-refundable
• Refunds may be considered for work not yet started

7. Legal Compliance and Professional Standards

Given our focus on legal professionals, we commit to:

• Ensuring all designs comply with SRA (Solicitors Regulation Authority) guidelines
• Maintaining professional standards appropriate for legal marketing
• Avoiding any content that could be deemed misleading or unprofessional
• Respecting client confidentiality and professional privilege

Clients are responsible for ensuring final content meets their own regulatory requirements.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the amount paid for the specific project
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for loss of business, profits, or reputation
• Our liability is limited to the correction or replacement of defective work

9. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

10. Confidentiality

We understand the sensitive nature of legal work and commit to:

• Maintaining strict confidentiality of all client information
• Not disclosing client details without explicit permission
• Implementing appropriate security measures for data protection
• Respecting attorney-client privilege where applicable

11. Termination

11.1 Termination by Client

You may terminate our services at any time with written notice. You will be responsible for payment for all work completed up to the termination date.

11.2 Termination by Us

We may terminate our services if:

• Payment terms are not met
• You breach these Terms
• The project requirements change significantly
• We determine the project is not suitable for our services

12. Dispute Resolution

These Terms shall be governed by the laws of England and Wales. Any disputes will be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. The courts of England and Wales as a last resort

13. Website Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the site
• Transmit any harmful or malicious code
• Violate any applicable laws or regulations
• Interfere with the proper working of the site

14. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Entire Agreement

These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and Tripp Ninjaa regarding the use of our services.

18. Contact Information

If you have any questions about these Terms, please contact us:

19. Acknowledgment

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.